Businesses often communicate via disparate SMS, email, and file sharing services that are completely separate from the system in which they track and process work. As a result, workers spend more time waiting for information and decisions instead of sharing information and making decisions quickly.
Get everyone on the same page with ServiceNow Connect. Now you can communicate and collaborate instantly to share ideas, knowledge, and documents. Connect lets everyone work together in real time to complete tasks and get work done quickly.
Connect and Collaborate
ServiceNow Connect enables users to collaborate and communicate in real time, share ideas, work together, and make quick decisions. Requesters and request fulfillers can interact in a productive way while viewing real‑time changes and entries to the tasks they are working on. All information and interactions are recorded and included in task records for easy future reference.
Delivered as part of our Now Platform, Connect helps enterprises enhance productivity, speed decision‑making, and drive collaboration.