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  1. 1
    INVENTORY ASSETS, VENDORS,
    ROLES & RESPONSIBILITIES
    Document your systems, services and relationships in the ServiceNow Configuration Management Database.
  2. 2
    MAP DEPENDENT
    PROCESSES AND
    SYSTEMS
    Enter IT controls into ServiceNow to enable automated enforcement & reporting.
  3. 3
    DEFINE GOVERNANCE
    FRAMEWORK, RISKS, AND
    PLAN ASSESSMENTS
    Review failed controls and corresponding business risk.
  4. 4
    SET UP CONTINUOUS
    MONITORING,
    AUTOMATE TESTS AND
    ASSESSMENTS
    Directly assign remediation tasks that appear in the IT Operations work list.
  5. 5
    VIEW REAL-TIME
    REPORTS AND
    DASHBOARDS
    Run built-in reports with real-time data on compliance status.
  6. 6
    MATURE
    CONTINUOUS
    MONITORING
    AND
    PREDICITIVE
    ANALYTICS
    Enrich your sources and methods, continue to personalize risk management applications, add use cases, identify additional regulations or initiatives to continuously monitor; plus implement predictive analytics.