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How to Consumerize the Employee Service Experience

  1. 1
    Provide Instant
    Answers To Questions
    Reduce HR case load by providing employees self-service access to HR information.
  2. 2
    Allow Employees To
    Request Any HR Service
    Make it easy for employees to quickly make requests and get help.
  3. 3
    Automatically Route
    Cases To The Right People
    Improve efficiency, accuracy, and time to resolution by automatically routing cases to subject matter experts.
  4. 4
    Orchestrate Action Across
    Multiple Departments
    Automate workflows across departments to improve complex processes, such as employee onboarding.
  5. 5
    Provide A Consumer-Like
    Service Experience
    Meet the expectations of a modern workforce with a personalized service experience, available anytime, on any device.