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Next-gen employee experience

Deliver a next-generation employee experience

See how the employee experience platform is redefining HR.

Provide consumer-style service at every stage of the employee journey

Unlock enterprise-wide productivity and meet the expectations of a modern workforce. Make it easy for employees to get the services they need.

Make it easy for employees to get service

Give anytime, anywhere access to services from any department. Guide employees with intelligent, automated answers to simplify any process.

Create digital workflows across people and functions

See how Asurion turns employee onboarding into a competitive advantage.

Unlock productivity across the organization

Expedite service while driving costs down with a purpose‑built platform. Get ahead of issues and drive improvements with visibility into workforce needs.

Gartner Market Guide for Integrated HR Service Delivery Solutions

Per Gartner Report,

The effective deployment of integrated HR service delivery tools will help reduce HR administrative costs (by up to 30%)…

Gartner, Market Guide for Integrated HR Service Delivery Solutions, by Melanie Lougee, Ranadip Chandra, Mike Burden, 26 October 2017

Don’t just take our word for it

See how others have turned employee experiences into a competitive advantage.

CONSUMER

General Mills transforms HR

80% of cases resolved via self-service with a new global employee experience.

HEALTHCARE

Magellan Health's winning Rx

HR deflects 70% of cases and is creating the workplace of the future.

INDUSTRY

HD Supply empowers associates

Self-service and automation unlocks 43% of workforce productivity.

TECHNOLOGY

Hitachi Vantara automates

Next-generation services deliver a great employee experience with 33% less work.

Solutions that boost employee satisfaction

Improve customer service management

HR Service Delivery

Eliminate frustration and improve employee engagement satisfaction with efficient, intelligent HR services.

IT Service Management

IT Service Management (ITSM)

Consolidate legacy systems to elevate the employee experience, increase productivity, and achieve new insights.

Now Platform

Now Platform

The foundation to build additional services that deliver seamless, consumer-style employee experiences.

Join us at a live event

SERVICENOW EVENT

Now at Work coming to you

Join a global event near you to unlock the power of modern digital workflows.

CONFERENCE

HR Tech Conference & Expo: October 1-4

Join us in Las Vegas to discover best practices for transforming your employee experience with service.

Featured Resources

ANALYST GUIDE

Gartner: Integrated HRSD

ServiceNow checks all boxes in Market Guide for Integrated HR Service Delivery.

EBOOK

Making it #EasyForEmployees

Best practices for transforming the employee service experience.

WHITE PAPER

The future of HR shared services

How emerging technologies will power the future of HR shared services.

WEBINAR

Dell's HR Transformation

82% of issues are resolved via chat with 5X volume and 98% satisfaction.

Talk to an expert

Companies that invest in the employee experience are more often noted as the best or most innovative places to work and have four times higher profit per employee.*

 

* The Employee Experience Advantage, by Jacob Morgan (Wiley, 2017) HBR

 

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