Soluzioni

  • Prodotti
  • Casi d'Uso
  • Settori
  • eBook
  • Making it #EasyForEmployees
  • Le best practice per trasformare l'esperienza dei servizi per i dipendenti.
  • WHITE PAPER
  • Modernizing government via ITSM
  • Un documento di ricerca sulle sfide della trasformazione digitale delle agenzie governative.

Piattaforma

  • REPORT
  • Gartner nomina ServiceNow come leader
  • Magic Quadrant 2018 per Enterprise High-Productivity Application PaaS.

Clienti

  • STORIA CLIENTE
  • General Mills trasforma l'HR
  • Un'esperienza globale di servizi per i dipendenti, esemplare per il settore

Scopri di Più

  • PROSPETTIVE
  • Serve un AI council?
  • Con una collaborazione formale puoi attuare le tecnologie in modo sicuro ed efficace.

BUSINESS IMPACT

11/6/18

Changing lives with public sector IT

SECURITY

11/6/18

A cybersecurity roadmap for government

CUSTOMER EXPERIENCE

11/6/18

How AI can reboot the citizen experience

Flow state

11/6/18

One nation, digitized

Head of the class

11/6/18

A report card for state government IT


Flow state

10/23/18

2000 years of customer service automation

In chatbots she trusts

10/23/18

A conversation with Microsoft's Lili Cheng

BUSINESS IMPACT

10/23/18

AI by the numbers: A cheat sheet for the C suite

SECURITY

10/23/18

How to make bad data a force for good

TALENT

10/23/18

Does your culture need an upgrade?

RISK

10/9/18

New AI tools can predict bad behavior

TALENT

10/9/18

How to keep your team sharp

TALENT

10/9/18

High tech, high touch recruiting at an Asian telco

Flow state

10/9/18

What employees want

HR as change agent

10/9/18

New tech to keep teams engaged

Flow state

9/25/18

Rubber, meet road

Better together

9/25/18

When agile met DevOps

BUSINESS IMPACT

9/25/18

Inside Nationwide’s digital transformation

TALENT

9/25/18

The new terms (and tools) of engagement

STRATEGY

9/25/18

Why your company needs an AI council

TALENT

9/11/18

The great narrowing: Why women leave tech

EXPERIENCE

9/11/18

Business apps need a redesign

TALENT

9/11/18

Better tech for better employee experiences

Flow state

9/11/18

Why diversity matters

Closing tech’s gender gap

9/11/18

A conversation with Zinc CEO Stacey Epstein

Flow state

8/27/18

Meet the future of customer service

Design 2.0

8/27/18

New digital processes yield better products

TALENT

8/27/18

How chatbots are making HR more human

AI AND AUTOMATION

8/27/18

The changing faces of AI chatbots

BUSINESS IMPACT

8/27/18

Why digital transformation projects fail

TALENT

8/14/18

4 key skills for modern CIOs

BUSINESS IMPACT

8/14/18

Digital transformation starts with people

TALENT

8/14/18

How to close the AI skills gap

Flow state

8/14/18

AI gets personal

The ideal CIO resume

8/14/18

Tech chops are table stakes

Flow state

7/30/18

What computers can learn from children

The AI divide

7/30/18

Execs and workers see machine intelligence differently

RISK

7/30/18

How to stop security leaks before they start

AI AND AUTOMATION

7/30/18

Shadow algorithms: A new guardrail for AI

BUSINESS IMPACT

7/30/18

The ethics of digital transformation

RISK

7/10/18

4 essential skills every CISO needs

RISK

7/10/18

How to beat bad bots

AI AND AUTOMATION

7/10/18

Want to get ahead in app development? Keep it simple

Flow state

7/10/18

Risk is a number

Know your bots

7/10/18

A quick guide to an online menace

Flow state

6/18/18

Are computers useless?

Goodbye to busywork

6/18/18

7 new AI apps for executives

AI AND AUTOMATION

6/18/18

How backstories make bots more relatable and less artificial

RISK

6/18/18

Playbooks: The CISO’s new best friend

STRATEGY

6/18/18

Why the future belongs to the Sentient Enterprise

STRATEGY

6/4/18

New metrics that go deeper to measure business success

STRATEGY

6/4/18

Dealing with AI backlash

TALENT

6/4/18

Culture eats tech

From the editor

6/4/18

How do you measure innovation?

People Not Systems

6/4/18

A conversation with Accenture CIO Andrew Wilson

View from Knowledge18

5/21/18

Delivering great customer service in a connected world

Code wars

5/21/18

New secret weapon for developers

RISK

5/21/18

How SecOps automation keeps hackers at bay

TALENT

5/21/18

Meet the future of HR

TALENT

5/21/18

How emerging tech can help build a better employee experience

STRATEGY

5/4/18

Visualization frameworks can align IT projects with business goals

AI AND AUTOMATION

5/4/18

Why AI is rocket fuel for DevOps

STRATEGY

5/4/18

Emotion sensing tools can lower workplace stress

From the editor

5/4/18

Get ready for Knowledge18!

Essential training

5/4/18

Supercharge your teams with the latest training resources

From the editor

4/20/18

How to update an old management formula for changing times

Digital motivation

4/20/18

Bestselling author Daniel Pink on how people and machines can work better together

STRATEGY

4/20/18

Stop running your business. Start transforming it

TALENT

4/20/18

Want a high‑performing team? Add AI

TALENT

4/20/18

Why CIOs are using apprenticeships to build their talent pipelines

RISK

4/5/18

How breach simulations can help harden cyber defenses

STRATEGY

4/5/18

Buy, build or rent: How to get started with machine learning algorithms

STRATEGY

4/5/18

Answering the hardest question in business today: What’s your AI strategy?

The patch gap

4/5/18

Why cybersecurity threats put so many companies in imminent danger

7 must-fill security roles

4/5/18

How to keep your network safe

From the editor

3/26/18

We cover the evolving relationship between people and technology at work

Get ready for AI regulation

3/26/18

How to prepare for new E.U. rules for companies using AI

AI AND AUTOMATION

3/26/18

Voice assistants are coming to the office—and they'll do a lot more than schedule meetings

STRATEGY

3/26/18

Why your company may need an algorithmic audit and how to get started

AI AND AUTOMATION

3/26/18

Are your AI algorithms fair? Here are 4 ways companies can mitigate machine bias

RISK

3/26/18

How AI helps security pros fight cybercrime

TALENT

3/26/18

CIOs and CISOs will need to cultivate new talent as businesses generate more data

STRATEGY

1/11/18

Why next‑gen knowledge work will require a blend of human and machine intelligence

A brief history of the office

3/26/18

Tech has long changed how people work. Here’s a look back at key moments

Your team in 10 years

3/26/18

An illustrated look at how AI will change IT service delivery

Grazie

Grazie per aver sottomesso la vostra richiesta. Un rappresentante ServiceNow vi contatterà entro 48 ore.

form close button

Contattaci

Vorrei essere informato su eventi futuri, prodotti e servizi di ServiceNow. Posso cancellarmi in qualsiasi momento.

  • Inviando il presente modulo, confermo di aver letto ed accettato l'Informativa sulla Privacy.