Connect
Businesses often communicate via disparate SMS, email, and file sharing services that are completely separate from the system in which they track and process work. As a result, workers spend more time waiting for information and decisions instead of sharing information and making decisions quickly.
Get everyone on the same page with ServiceNow Connect. Now you can communicate and collaborate instantly to share ideas, knowledge, and documents. Connect lets everyone work together in real time to complete tasks and get work done quickly.
Connect and Collaborate
Connect and Collaborate
Enable Collaboration and Boost Productivity
ServiceNow Connect enables users to collaborate and communicate in real time, share ideas, work together, and make quick decisions. Requesters and request fulfillers can interact in a productive way while viewing real‑time changes and entries to the tasks they are working on. All information and interactions are recorded and included in task records for easy future reference.
Delivered as part of our Now Platform, Connect helps enterprises enhance productivity, speed decision‑making, and drive collaboration.
Make Work More Productive
Get disconnected people, processes, and information on the same page
Let people work together in real time in a way they want to work
Replace costly tool silos that nobody uses with a collaboration experience everybody wants
Improve Response Times
Spend more time on task resolution instead of chasing people and information
Speed up decision making with real‑time information
Address issues as they arise with real‑time interactions
Solve Problems and Innovate Faster
Communicate ideas and share information in real time
Simplify work interactions
Share conversations and documents in a single workflow and user interface
Drive Adoption With A Consumerized Experience
Offer the convenience of real‑time work interactions, even from a mobile device
Provide users responsive support that provides real‑time status visibility
