Solutions

  • Products
  • Use cases
  • Industries
  • EBOOK
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • WHITE PAPER
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.

Platform

  • REPORT
  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Customers

  • CUSTOMER STORY
  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.

Explore

  • PERSPECTIVE
  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.

Forrester Total Economic Impact™ Study

Learn about the benefits, including 104% ROI, Epicor Software achieved by transforming their global customer support.

 

The Total Economic Impact™ of ServiceNow Customer Service Management, a June 2017 commissioned study conducted by Forrester Consulting on behalf of ServiceNow.

 

Ready to transform your customer service?