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  • EBOOK
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • WHITE PAPER
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.

Platform

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  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Customers

  • CUSTOMER STORY
  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.

Explore

  • PERSPECTIVE
  • Change starts with people
  • Successful companies invest in helping employees through major transitions.

Security Operations

Discover how three customers achieved 45% faster security incident response and 25% faster vulnerability response by using prioritization, workflows, automation, and orchestration.

IT

Find out how our customers free up time to innovate by increasing IT productivity by 20%, and reducing major outages by 25%.

Intelligent Applications

See how any department creating apps can develop them in 1/3 the time and save on overhead by bringing projects in house.

Customer Service

Learn how one customer achieved faster issue resolution and  a 10‑point increase in support call NPS—and why they see increases in up‑selling and customer retention on the horizon.

HR

Read how handling 50% of employee inquiries instantly with self‑service improved this company’s employee experience and freed HR to focus on strategic activities.

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