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Customer Service Best Practices Toolkit

This ServiceNow toolkit features the Gartner report, The 10 Habits of Customer‑Centric Organizations in the Age of Digital Business and a collection of ServiceNow eBooks with best practices, checklists and customer success stories.

In this toolkit, you will learn about new strategies, processes, and technology that will enable your customer service teams to connect seamlessly with other departments and deliver the effortless and proactive service experience your customers expect.

Source: * Gartner, The 10 Habits of Customer‑Centric Organizations in the Age of Digital Business, Olive Huang and Jenny Sussin, 5 May 2017

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

 

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