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The Total Economic Impact™ of ServiceNow Security Operations

A January 2018 commissioned study conducted by Forrester Consulting on behalf of ServiceNow

How a Representative Organization Resolved Security Incidents 45% Faster 

This Forrester Study provides a framework and customer example to help readers evaluate the potential financial benefits of investing in ServiceNow Security Operations.

To understand and illustrate the benefits, costs, and risks associated with ServiceNow, Forrester interviewed three current Security Operations customers to create a representative organization. This organization:

  • Improved vulnerability response times by 25%
  • Prioritized vulnerabilities 60% faster
  • Achieved 230% ROI

Download this study to evaluate the Total Economic Impact of using ServiceNow Security Operations to deliver fast and efficient security response. 

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