Solutions

  • Products
  • Use Cases
  • Industries
  • REPORT
  • Patching paradox
  • Patch work demands attention to protect data as hackers outpace security teams.
  • REPORT
  • Healthcare vulnerability
  • Patch work demands attention to protect data as hackers outpace security teams.

Platform

  • STUDY
  • Forrester: Improve agility
  • Simplify and consolidate your platform to put more focus on revenue growth.

Customers

  • SUCCESS CENTER
  • Your Strategic Resource
  • Discover best practices for every phase of your ServiceNow journey

Explore

  • WHY SERVICENOW
  • Thanks to you.
  • You're why we're #1 on the Forbes World's Most Innovative Companies list.

ServiceNow Improves IT Productivity, Service Levels, and Costs

Modernizing your IT Service Management will digitally transform your business and optimize IT performance.  Read the Forrester Total Economic Impact™ study of ServiceNow to understand the benefits, costs, and risks of switching to ServiceNow.  The study shows:

  • Increased IT productivity by 20%
  • Increased services automation to 20%
  • Reduced monthly incidents by 66%
  • Increased their CSAT scores by 6%

The study provides potential customers with a framework to evaluate the real‑world customer experience and economic impact of switching to ServiceNow. The study shows how you can achieve:

  • $4.1M infrastructure savings over three years
  • 9 Month Payback
  • 195% ROI

 

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