Use the Magic Quadrant for ITSM 2017 From Gartner to Compare Vendors

ServiceNow named a Magic Quadrant ITSM leader for four years running

The Gartner 2017 Magic Quadrant for IT Service Management (ITSM) Tools is an invaluable aide for those seeking an unbiased, third‑party evaluation of ITSM vendors. By better understanding the viability and competitive strength of each vendor, you can get insight into tool capabilities, integration with IT operations management solutions, and many other factors to determine which solution best fits your needs.

Read the full, complimentary report for:

  • A full assessment of key vendors
  • An overall snapshot of the industry
  • Help making better vendor selections


This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from ServiceNow. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

All Form Fields Are Required