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Analyst Report

ServiceNow named a Leader for 8th year in Gartner® 2021 ITSM Magic Quadrant

Have you ever wondered how ServiceNow ITSM compares to other service management solutions in the market? Well look no further than the 2021 Gartner Magic Quadrant for ITSM.

This is an invaluable tool for an unbiased, third-party evaluation of ServiceNow ITSM and other IT service management vendors.

Read the full, complimentary report for:
  • Insights into what makes ServiceNow a leader among IT Service Management Tools
  • Complete assessment of ITSM vendors
  • Snapshot of ITSM market and trends

Gartner Magic Quadrant for IT Service Management Tools, Rich Doheny, Keith Andes, Chris Matchett, 30th August 2021.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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