Session 2: Automate & optimize technology service operations with IT Service Management Pro

This demo explores how ServiceNow's IT Service Management solution shapes service experiences for employees anywhere, with always-on IT services. Automating support for common requests with virtual agents that understand simple, human language your organization can deliver high-quality services at scale and continually optimize processes. Boost agent efficiency and accelerate issue resolution with AI-assisted recommendations unburdening your IT staff and automatically assigning incidents to the correct resolution team. While maintaining full visibility into any process or service through built-in dashboards and real-time analytics.