Solutions

  • Products
  • Use Cases
  • Industries
HR and IT
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
Healthcare Security
  • WHITE PAPER
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.

Platform

Now Platform New York Release
  • BROADCAST
  • Now Platform New York Release
  • New desktop and native mobile capabilities make everyday work simple and easy.

Customers

Now Creators
  • CUSTOMER SUCCESS
  • Now Creators
  • Gain recognition and reach new career heights.

Explore

Value Calculator
  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Quick Start - An Overview of ITIL (Service Transition)

An ITIL eBook That is Not Boring
Your pain‑free guide to ITIL and Service Transition

Learning ITIL is like doing hundreds of pushups; one more push up will make you cry, or worse: fall flat on your face.

Do not fall flat on your face.

This ITIL eBook is designed to help you stay strong and get past it! You’ll learn about the Service Transition stage and everything you need to double‑check before services go live.

And like we said, learning the processes in this stage can be difficult, but don’t freak out. This eBook clearly lays out each step. You’ll discover:

  • The four processes required to launch new services and manage them over time
  • Translations of ITIL 2011 Glossary definitions (the digestible kind)
  • How to ensure new or updated services transition smoothly to a live environment

Happy reading!

Blue Background

Start your path to success

All Form Fields Are Required
  • First Name
  • Last Name
  • Business E-mail
  • Company
  • Business Phone
  • Yes
    No
  • Show Strong passwords make everyone happy! Your password must contain:

    At least 8 characters is required

    At least one lower case letter [a-z] is required

    At least one upper case letter [A-Z] is required

    At least one number [0-9] is required

    At least one symbol [!@#$%*^&*()] is required

    Password
  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.
Created with Sketch.

ServiceNow ID

Please fill out the following fields before continuing
I have read and agree to the

ServiceNow Website Terms of Use

and understand that my personal information is processed in accordance with

Privacy Statement..

Yes
No