An ITIL eBook That Is Not Boring  | ServiceNow

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Quick Start - An Overview of ITIL (Service Strategy)

An ITIL eBook That is Not Boring
Your pain‑free guide to ITIL and Service Strategy

Learning ITIL is not easy. Memorizing all those technical terms and processes could easily put you to sleep…or maybe make you want to cry.

No tears here, my friend. This is a different kind of ITIL guide.

Yes, ITIL can be dry, but this eBook is jam‑packed with enough playful explanations and cheesy jokes to keep you happy and awake.

You’ll learn:

What ITIL is and why it’s so important to keep everything running at work
How ITIL works in five main stages to prove you know how to facilitate the smooth delivery of IT services
A deep dive into the first stage: Service Strategy

Happy (tear‑free) reading!

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