eBook
Best practices of Digital Leaders: Building an Innovation Culture
To better understand how organizations are embracing a culture of innovation, instituting best practices, and benefiting from these efforts, ServiceNow and ThoughtLab conducted a survey of 1,000 C-level execs across five industries and 13 countries. Company sizes ranged from $350 million to more than $5 billion in annual revenue. We categorized respondents as beginners, intermediates, and leaders based on the progress they have made in 23 discrete areas of innovation.