eBook

Book of Knowledge for Customer Experience

Technology is always evolving, and customer expectations are evolving with it. ServiceNow is helping some of today’s most innovative companies reinvent their customer experience practices to keep pace with that evolution.

Read the Book of Knowledge 2022 to discover the approaches our customers are applying to deliver effortless customer experiences, including:

Harnessing the power of the whole organization to deliver more unified experiences
Automating processes to empower colleagues to improve CSAT
Applying proactive service and making it easier for the customer to get the answers they need

In this insightful celebration of our customers’ success, you will hear digital transformation stories from organizations across a diverse group of industries, located all over the world including eHealth NSW, Activision Blizzard, NICE Ltd., Epicor and more.

Download the Book of Knowledge and discover how you can take advantage of a unified platform for Customer experience.

Start your path to success

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