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eBook

How to organize resilient service operations for unforeseen circumstances

Learn six best practices of customer service and operations leaders for delivering consistent customer experiences even when the unexpected happens. See how to:
  • Break down silos and automate processes across teams
  • Detect and prevent potential issues
  • Identify opportunities for automation and efficiency
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// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch