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  • A research doc about government agencies’ digital transformation challenges.

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  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

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  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.

Explore

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  • Change starts with people
  • Successful companies invest in helping employees through major transitions.

ServiceNow Benchmarks and Data Insights

A ServiceNow eBook

ServiceNow Benchmarks (a ServiceNow application) gives you instant visibility into your service management performance relative to your peers.  ServiceNow Benchmarks and Data Insights presented here are based on aggregated and anonymized benchmark data without any identifying customer information.

These insights are based on live data across ServiceNow instances.  Industry‑specific insights as well as insights related to the size of the organization are presented.  The purpose of these insights is to bring you closer to the real performance of service management globally and help you drive continual service improvement.

 

Got questions or comments? Contact us.

 

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