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7 Key Steps To Eliminate Service Outages

Service outages can severely impact your customers, partners, and employees, resulting in financial loss and irreparable damage to your company reputation.

Join this webinar to learn how you can use machine learning to intelligently reduce the flood of IT events distracting your IT team, and what difference a service‑aware approach to IT Operations Management brings. 

Learn how the ServiceNow platform aggregates events across existing monitoring infrastructure, and then correlates, filters, and makes the business service‑aware, by grouping the events into meaningful episodes.

This webinar reveals the specific strategic and tactical steps you can take to:

  • Proactively identify and eliminate issues with a service health dashboard
  • Pinpoint disruptions using service maps to enable quick response
  • Automatically orchestrate remediation
  • Leverage operational intelligence to prevent future outages

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