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Analytics Cookbook for ITSM + Benchmarks

Striving to optimize your ITSM, but wondering where to start? Find out how to increase your cost efficiencies, shorten your resolution times and reduce the business impact of incidents with real‑time performance analytics.

This webinar will focus on how ServiceNow Performance Analytics can help you further streamline your ITSM processes and drive operational excellence.

Join us to discover:

  • What is Performance Analytics and how is it different to reporting? 
  • Real cases of benefiting from Performance Analytics 
  • Best practices for adopting Performance Analytics 
  • Live demo ‑ tour of how to pinpoint your service bottlenecks and their causes
  • How to start leveraging from your complimentary Performance Analytics for Incident Management capabilities today?

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