• Products
  • Use Cases
  • Industries
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.


  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.


  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.


  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.

Are You Innovating or Just Keeping the Lights On?

Shift the balance from running the business to changing the business

Many organizations spend 70‑80% of their IT budgets just running their existing infrastructure, leaving only 20‑30% for innovative projects. To shift this balance more towards innovation, companies are turning to ServiceNow Project and Portfolio Management (PPM) to improve alignment with business goals and increase the velocity of service improvement and delivery.

Join us for this webinar, featuring Tony Catania, Senior Manager, Portfolio Management at TriNet, and learn how IT powers business success to help them drive extraordinary HR services. Hear how TriNet was able to leverage the power of PPM from ServiceNow IT Business Management to:

  • Perform project characterization, including “keep‑the‑lights‑on” (KTLO), non‑discretionary, and innovation expenditures
  • Align service projects to corporate goals and roadmaps
  • Use resource planning to shape and determine their portfolio

Blue Background

All Form Fields Are Required
  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.