Building a Next Gen HR Shared Services Strategy

Self‑service and mobile apps are changing the world, and that goes for HR service delivery, too. As with any major technological shift, leveraging the new capabilities requires embracing new ways of thinking. This webinar explores these new technologies and how they can revolutionise your HR Shared Service Centre.

Jamie Bellman, Senior Solution Consultant at ServiceNow, shares insights into the future of HR service delivery and new ways of thinking about HR Shared Services.

Self‑service portal technology, enabling case resolution without HR involvement
HR process automation and optimization
Structured HR case management
The power of Shared Service Centre analytics
Future advances in HR shared service centre technology

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