Webinar
CSM Implementation Readiness
Now available on demand
Get Ready for Success with CSM
In today’s customer-centric era, the quality of service you provide can be a competitive differentiator. You can’t afford to delay the improvements that are critical to helping you engage customers more effectively. That’s why it’s so important to streamline your implementation of ServiceNow CSM—the industry’s leading platform for delivering exceptional customer service experiences.
Join this webinar to learn about the specific steps you can take to prepare for a smoother implementation of ServiceNow CSM. You’ll get insight into the potential challenges you may face, as well as the best practices you can capitalize on to ensure a smarter, more efficient implementation process. The webinar agenda includes:
- Learn how to prepare the different areas of your organization for a CSM implementation and how to engage various stakeholders
- Find out how to anticipate and overcome the most common obstacles to a successful implementation
- Dive into the ServiceNow best practices for implementation, and hear about the experiences of other customers who have implemented CSM
