Customer Service Management – Provide a Modern, Connected Customer Service Experience

Your customers and partners demand fast and effective service, but disconnected systems and processes hold your customer service teams back. Join us to hear how Amdocs modernized their service delivery with ServiceNow Customer Service Management.

In this session, you will learn:

  • How to leverage a holistic customer support platform.
  • How to champion your modern customer service strategy throughout the organization.
  • How to drive from idea to execution including project planning, pitfalls, and opportunities.
  • Strategies for a successful implementation.

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