• Products
  • Use Cases
  • Industries
HR and IT
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
Healthcare Security
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.


Now Platform New York Release
  • Now Platform New York Release
  • New desktop and native mobile capabilities make everyday work simple and easy.


Now Creators
  • Now Creators
  • Gain recognition and reach new career heights.


Value Calculator
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Customer Service Experience - The Road To Transformation

Providing an exceptional experience that wins the hearts and minds of customers is a top priority for companies working to digitally transform their businesses.

In fact, Gartner’s 2017 Customer Experience Marketing Survey found that two‑thirds of companies say they compete mostly on the basis of customer experience. With today’s customers wielding more and more power, businesses are feeling the need to improve the customer experience and invest in technologies to speed the journey to this destination.

Join us in this webinar, where Claudia Gindorf‑Bjelkengren (Director Customer Service Transformation EMEA at ServiceNow) and Nealoy Mistry (Senior Advisory Consultant, Customer Service Management EMEA at ServiceNow) will be discussing what they have learned on the road to successful customer service transformation, including:

The pre‑requisites before getting started The pitfalls to avoid Best practices in implementation Answers to the fundamental question ‘Why is transformation important?’

Blue Background

Start your path to success

All Form Fields Are Required
  • First Name
  • Last Name
  • Business E-mail
  • Company
  • Business Phone
  • Yes
  • Show Strong passwords make everyone happy! Your password must contain:

    At least 8 characters is required

    At least one lower case letter [a-z] is required

    At least one upper case letter [A-Z] is required

    At least one number [0-9] is required

    At least one symbol [!@#$%*^&*()] is required

  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.
Created with Sketch.

ServiceNow ID

Please fill out the following fields before continuing
I have read and agree to the

ServiceNow Website Terms of Use

and understand that my personal information is processed in accordance with

Privacy Statement..