Customer Service: How Sify Drives Frictionless Digital-first Experience
Watch now to learn about Sify's digital transformation to a comprehensive Cloud Solutions provider with the help of ServiceNow.
- Key Customer Service trends and opportunities in the current global climate
- Managing end-to-end Customer Service lifecycle to a single platform, common Data Model
- Consolidating tools and automate processes in the Service Desk, to enhance operational efficiency and customer service experience
Ravi Maguluri , CTO Cloud & Managed Services, Sify Technologies
Pankaj Bajaj, Solution Sales Manager - Customer Workflows, ServiceNow
Kushagra Goswami, Senior Solution Specialist - Customer Workflows, ServiceNow