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Deliver Service Excellence with Machine Learning and Agent Intelligence

Harness the power of machine learning to automatically categorize and route incidents without hiring additional data scientists—in less than a day. Really. Join Archana Penukonda, Senior Product Marketing Manager, and George Rubio, Senior Technical Product Marketing Manager, to discover how ServiceNow brings machine learning to everyday work. Independent studies show an impressive 42% ROI with benefits exceeding $100k and a payback period of just 10 months.

Hot topics:

  • Understand your readiness for machine learning
  • See Agent Intelligence in action with a live demonstration
  • Uncover best practices to boost your productivity and customer satisfaction with Agent Intelligence

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