Negotiating the difficult balancing act of optimising run activities, whilst shifting more resources towards strategic initiatives, is typically being hindered by a siloed approach to Demand Management.
Multiple disjointed demand processes, requests submitted in multiple formats, no consistent way to analyse and prioritise the pipeline, and a limited connection between demand and delivery, are examples of common challenges being faced by organizations today.
Join Philip Wattleworth and James Ramsay for this demo‑focused webinar to learn how, by leveraging IT Business Management (ITBM), ServiceNow customers are able to: