Driving Better Patient Experiences Through Workflow Technology

As a healthcare provider, delivering great patient and staff experiences are critical. HIMSS Media and ServiceNow recently conducted a joint survey of your peers to understand how hospitals are driving better patient and business outcomes by leveraging technology to create more efficient workflows. While some of the results were expected, some may surprise you. Join Drew Koerner, Healthcare CTO from ServiceNow, and Janet King, Senior Director of Market Insights for HIMSS Media, as they draw on the results from this research to learn more about:

• Top pain points within clinical and non‑clinical workflows 
• The perceived efficacy of current software solutions at addressing key pain points
• Key barriers to advancing automation and driving improved efficiencies 
• How hospitals are leveraging AI, cybersecurity and other technologies to improve workflow efficiencies and drive improved outcomes

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