• Products
  • Use Cases
  • Industries
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.


  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.


  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.


  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.

Driving Strategic Convergence to Deliver Real Business Value

Forward thinking IT organizations are moving towards “strategic convergence” with the business. This new model of business relationship management (BRM) redefines how IT engages with business partners to enhance and build value right across the organization. By creating services that align to business priorities, IT can drive innovation and maximize financial value for the whole enterprise.

Join Joe Topinka, Board Director for the Business Relationship Management Institute (BRMI) and Jeannine McConnell, Enterprise Strategist from ServiceNow, in this On Demand webinar to hear:

  • Real life case studies, showing BRM in action
  • Key insights to develop and strengthen high‑value partnerships across your enterprise
  • Discussion on BRMI’s thought leadership around this emerging discipline
  • How ServiceNow is supporting and driving BRM best practices

Watch Today!


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