Research Spotlight: Field Service Technology Strategies - Insights from 100 Decision Makers
Emerging Technologies. New Investments. What's Next For Field Service?
After two years of disruption, field service teams are preparing for another year of technology-enabled services. While many look forward to a return to relative normalcy, most would agree that field service may never be the same again.
Though organizations are becoming empowered by emerging technologies that have the potential to revolutionize how their teams operate, many are still wondering how to leverage evolved technology strategies, what their peers think about current capabilities, and how customer-centricity will drive decisions in the future.
We've done the research for you. Join us as we dive into our recent case study with insights from 100 surveyed IT, operations, service, and support executives for fresh insights on:
- How they're embracing emerging technologies to remain competitive.
- How success with these technologies involves both a human element and a technology element.
- Tools and technologies that field service organizations can adopt to drive efficiencies and improve customer outcomes.