On-demand Webinar

Fireside chat with Finance of America: Tips for a successful Service Operations journey

As often experienced, Finance of America’s IT services and operations teams were using different legacy tools, manual processes, and had inconsistent points of view. To improve employee and customer experiences, they understood that their IT services and operations needed to work hand-in-hand with a single platform using a single data model. Finance of America found a way forward by working with ServiceNow Service Operations to bridge ITSM and ITOM.

To learn more about their journey and get your questions answered, save your spot for our webinar: Fireside chat with Finance of America: Tips for a successful Service Operations journey. Meghan Sander will discuss:

Championing ServiceNow within their organization
How Finance of America began their Service Operations implementation with ServiceNow
Fostering change management and adoption across the organization
What’s next in the Finance of America journey

Speakers:

Meghan Sander, senior technical business analyst, Finance of America
Suzanne Tylka, product marketing manager, ServiceNow

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