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Webinar

Risk Management in Action: 4 Key Pillars for Achievable Resilience

Resilience demands that we make a conscious commitment to anticipate, prevent, respond, and adapt to adverse events. Watch this webinar for an extended play demonstration that walks you through operational processes and innovations to build technology, supplier, workforce, and process resilience.

In this session we cover the operational resilience lifecycle to help you define where your organization is today and what to focus on next. Our experts walk you through real world scenarios with best practices in key industries (ie Financial Services, Healthcare and Telecom) to illustrate:
  • How to ‘anticipate’ disruptions by identifying and prioritizing risk and dependencies
  • ‘Prevent’ by establishing indicators, updating response plans, and proactively testing event scenarios
  • Monitoring to ‘respond and recover’ to support quick response of your action plans
  • Arming your team to ‘adapt’ by collecting and analyzing data to identify root cause and necessary controls and process improvements

Featured speakers: 
Scott Ferguson, director, outbound product management, ServiceNow
Mark Kalen, director, product marketing, ServiceNow
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