TechNow: Go from Conversation to Resolution with Virtual Agent

Take advantage of 18 pre‑built conversations or build your own!

Virtual Agent is a chatbot that enables administrators to build conversational workflows native to the Now Platform. Users can obtain information, make decisions, and perform routine work tasks. Explore virtual agent with Stacey Bailey, Principal Curriculum Developer, and Chuck Tomasi, Sr. TPMM as they show you what Virtual Agent can do and how you can quickly create "build once, use many" conversations to meet your customers with clients like MS‑Teams, Slack, and Service Portal.

Register to attend this webinar and:

  • Discover the out‑of‑box conversations for HR, ITSM, and CSM
  • Learn about the Virtual Agent Designer and how to create custom conversations
  • Learn where to find more information on Virtual Agent

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