Customer Spotlight - How AAA Allied Group Improved Task Management with Visual Task Boards

Join IT experts from AAA Allied Group to learn how they were able to integrate Visual Task Boards into their team management workflow ‑ enabling a new manager to keep up with a fast‑paced environments while giving them a tool to use moving forward. AAA Allied will show you how they are leveraging Visual Task Boards to:

  • Provide more streamlined views of work process and status
  • Lower average time between Incident and Problem updates for the entire team
  • Reduce total average ticket count, across the entire platform

You'll also get an executive perspective on how Visual Task Boards have:

  • Improved team and customer communications
  • Increased SLA adherence on Incident responses to customers
  • Driven overall usage of the ServiceNow platform

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