How AbbVie Measures and Optimizes IT Performance with ServiceNow

Join us to discover how ServiceNow customer, AbbVie, is able to demonstrate IT success using Performance Analytics—and what they learned along the way. See how they make quick, performance‑based decisions and pinpoint actions to improve overall IT performance. We’ll explore methods to define and choose critical success factors, KPIs and operational metrics, build dashboards, as well as set targets and baselines. 

Learn how to:

  • Choose and prioritize the right indicators to align with business goals
  • Get started immediately with best practices and industry standard metrics
  • Identify areas for optimization and quickly take action to accelerate time to value

Blue Background

Start your path to success

All Form Fields Are Required
  • First Name
  • Last Name
  • Business E-mail
  • Company
  • Business Phone
  • Yes
    No
  • Show Strong passwords make everyone happy! Your password must contain:

    At least 8 characters is required

    At least one lower case letter [a-z] is required

    At least one upper case letter [A-Z] is required

    At least one number [0-9] is required

    At least one symbol [!@#$%*^&*()] is required

    Password
  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.
Created with Sketch.

ServiceNow ID

Please fill out the following fields before continuing
I have read and agree to the

ServiceNow Website Terms of Use

and understand that my personal information is processed in accordance with

Privacy Statement..

Yes
No