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How AIG Mitigates Major Outage Risks

AIG advances business continuity and IT disaster recovery

When AIG was looking for a BCDR (business continuity disaster response) solution, they didn’t have to look far. They found everything they were searching for—advanced workflow, automation and orchestration, real time view of recovery capabilities, gap elimination between critical business process and IT resources, recovery plan exercise, comprehensive reporting, and a single, intuitive user experience in one place ‑ with MaestroRS™ from FairchildRS, a ServiceNow Silver Technology Partner.

Join Kurt Sohn, Vice President of Disaster Recovery at AIG Technology Services, to find out:

  • The importance of a platform approach to extend ITSM and ITOM to BCDR
    Why AIG selected MaestroRS
  • How AIG transformed their BCDR program from a disparate collection of point tools to a unified platform approach and lessons learned along their implementation journey
  • The results and ROI that AIG has achieved


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