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How ITOM Extends ITSM to Eliminate Service Outages

ServiceNow IT Service Management (ITSM) customers are familiar with Configuration Management Database (CMDB), Incident Management , and Change Management, but how can these be used more effectively to eliminate service outages? This webinar will demonstrate how IT Operations Management (ITOM) can extend your ITSM to proactively identify service issues and pinpoint disruptions.

Join us for this webinar to learn how ServiceNow ITOM can help you:

• Discover your infrastructure resources across your data center and public clouds

• Automatically generate high priority incidents from critical alerts sent from your monitoring tools

• Understand the impact of change to determine root cause of service outages

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