How to Eliminate Service Outages

Business service outages can negatively impact your reputation and your bottom line. But service outages don’t need to be overwhelming fire‑drills if you take a service‑aware approach to IT Operations Management (ITOM).

By using ServiceNow ITOM, you can eliminate outages by managing your operations through a services perspective, consolidating operational information, proactively addressing issues, and quickly remediating incidents.

Learn how bring service‑aware will enable you to:

  • Decrease the time to resolve incidents and service outages
  • Increase internal customer satisfaction with IT
  • Monitor and measure improvements in service availability

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