How IT Meets the Needs of the Enterprise - HR Case Management

If you've leveraged the power of the ServiceNow platform to transform IT, it may be time to look to your business peers who could be in need of your help!

Recall the days when IT was up to it's neck with incidents and requests without an effective tool to prioritize and manage it all? Your counterparts in Human Resources are facing many of the same challenges. They need to manage multiple tasks and approvals throughout the employee life‑cycle (from hiring, to on‑boarding, to transitioning and off‑boarding) within your organization. Spend some time with your HR department and you will quickly realize that they can benefit from the IT service model, along with the flexibility of the ServiceNow Service Automation Platform.

In this webinar you will learn:

  • How ServiceNow customers are succeeding with HR case management on the ServiceNow Service Automation Platform.
  • Best practices from customers that have developed and discovered techniques to meet HR case management needs at your enterprise.


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