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Webinar

Implementation Best Practices – ITSM & more

Now available on demand

Steps toward a smarter, faster ServiceNow implementation

The sooner you can get ServiceNow IT Service Management up and running, the sooner you can start delivering best-in-class service to your internal IT consumers. But there’s more to a successful implementation than just flipping a switch. You want a clear understanding of the benefits you expect—and a workable roadmap for ensuring that your solution will deliver on those expectations.

Join us for this session discussing the best practices you can put to work in your organization to ensure a successful ITSM implementation. We’ll explore how to build a business case for your implementation project, as well as how to engage the key stakeholders who can help you achieve the best possible outcomes. Topics will include:
  • What you need to consider for a full end-to-end ITSM implementation
  • How to establish strong ways of working and what these should include
  • How to leverage the platform for communicating, engaging, and training affected users
  • Tips from use cases of previous of successful implementations
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// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch