Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail

Introduction to Customer Service Management

Now available on-demand

Make the case for service excellence

The quality of customer service is what separates today’s market leaders from the rest of the pack. But it takes more than just good intentions to deliver great service—you also need the technology that can help your entire organization focus on delivering the best possible customer experiences, today and into the future.

In this webinar, ServiceNow’s Terise Vick, CSM advisory solution architect, and Michael Runda, CSM transformation consultant, discuss ServiceNow Customer Service Management and how to use it to transform your approach to customer service. The webinar gives you:

  • An overview of the key tools and capabilities of ServiceNow    Customer Service Management
  • A discussion of the latest best practices in customer service
  • A look at how other market‑leading companies use ServiceNow to    transform the quality of service they provide

Blue Background

Created with Sketch.

Start your path to success

All Form Fields Are Required
  • First Name
  • Last Name
  • Business E-mail
  • Company
  • Business Phone
  • I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.
    Yes
    No
  • Mobile Phone
  • Create an account for instant downloads and other premium resources
  • Show Strong passwords make everyone happy! Your password must contain:

    At least 8 characters is required

    At least one lower case letter [a-z] is required

    At least one upper case letter [A-Z] is required

    At least one number [0-9] is required

    At least one symbol [" ! ' # $ % & ’ ( ) * + , - . / : ; < = > ? @ [ ] ^ _ ` { | } ~] is required

    Password cannot be a part of your email.

    Password
  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.
Skip To Try Demo
Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail
Created with Sketch.

ServiceNow ID

Please fill out the following fields before continuing
I have read and agree to the

ServiceNow Website Terms of Use

and understand that my personal information is processed in accordance with

Privacy Statement..

Yes
No
// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch