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Introduction to ServiceNow Technical Support

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Get to know ServiceNow Technical Support and how they can help maximize your uptime and keep your solution healthy and secure by attending the Technical Support Orientation Webinar. During this orientation, our team provides a comprehensive review of all that is available to you, such as:

  • What to expect when working with ServiceNow Technical Support
  • Our approach to higher satisfaction
  • How we define case priority
  • How to use the ServiceNow Service Portal to get what you need    quickly
  • Importance of patching and upgrades: Brief introduction and    resources to use
  • Support Account Management services: Offering details and how    it might help your organization
  • Final key reminders for a successful start as you begin your journey    with ServiceNow

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// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch