Define, Automate and Govern IT Infrastructure with ServiceNow Configuration Automation

Enterprises expect IT to provide high quality services, ensure compliance with all policies and, increasingly, to do more with less. But IT staff often has to manage complex physical, virtual and cloud infrastructure through manual processes or piecemeal automation. This can make even simple changes to infrastructure risky. Without proper governance, the reliability of the infrastructure suffers and IT cannot deliver the quality of service expected by the business.

Watch this webinar to learn how to:

  • Automate the configuration of IT infrastructure using Puppet and Chef
  • Drive configuration changes from the CMDB
  • Respond quickly to configuration change requests using a service catalog
  • Incorporate change management and other processes to ensure compliance



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