ITSM: Neues in Madrid

Ein Überblick zu IT Service Management im 'Madrid'‑Release Das neue Release "Madrid" enthält zahlreiche Neuerungen und Weiterentwicklungen auch im Bereich IT Service Management. In diesem Webinar stellen wir neue Funktionen, Applikationen und Interfaces vor und geben Ihnen einen Überblick und einige kurze Demos. "Wir zeigen und erklären Ihnen u.a.:

Agent Workspace, Advanced Work Assignment, Continuous Improvement Management, Mobile App für den Service Desk Agent, Problem Management v2, Automated Testing Framework"

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