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Leveraging AIOps to Reduce Service Outages

As enterprises are getting modernized with digital transformation, IT has moved away from static or monolithic infrastructure to continuous delivery models, involving dynamic environments that span across multiple clouds.

Join this session to hear Steve Anderson, Sr. Manager in Product Management for ServiceNow ITOM, detail how to employ an AIOPS approach to help your organization reduce service outages including topics on:

  • Alert Correlation to focus expert efforts
  • Anomaly detection to identify significant patterns
  • Identification of similar past issues to reuse successful solutions
  • Learn how AIOPS is evolving the IT Operations role from reactive (firefighting) mode to proactive remediation

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