• Products
  • Use cases
  • Industries
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.


  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.


  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.


  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.

Lightspeed Enterprise: Novartis Creates a Mutual Value Between IT and Business

Today’s dynamic technology landscape requires strategic alignment, strong levels of communication, and close and easy collaboration between IT and their business technology consumers. Prioritizing work based on value, shaping demand for IT capabilities, and creating frictionless flow of information are requirements for success.

Can your organization do better in this area? If so, you’re in good company!  Join the discussion on best practices for positioning relationship management at the heart of the Lightspeed Enterprise. 

In this webinar, speakers from ServiceNow and Novartis will discuss:

  • The importance of IT relationship management in business strategy
  • Ways to improve and streamline ongoing daily operations
  • How to support this critical activity, regardless of organizational maturity

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