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Outsmart Service Outages: Using a Service Aware CMDB to unite ITOM & ITSM

When a high‑profile vulnerability makes the news, does your team scramble to figure out what’s affected and where they should start?

The top 10 vulnerabilities typically account for 85% of successful exploit traffic. But complex, manual processes and disparate, disconnected tools make it almost impossible for security and IT teams to come together to respond to vulnerabilities before they lead to problems.

Join Manoj Patel from ServiceNow as he discusses and demonstrates a new approach to vulnerability response that seamlessly connects Security with IT, allowing teams to spend less time managing simple tasks and more time preventing advanced attacks.

Topics covered include:

  • The essential components of effective vulnerability response
  • Best practices from real‑world implementations
  • Live demonstration of a new approach to security operations

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